TSVH Update on covid-19 (coronavirus)

We are happy to share that the Tennessee Department of Health and the Centers for Medicare & Medicaid Services (CMS) recently announced they will begin easing visitation and resident interaction restrictions at Tennessee long-term care facilities. According to the new guidelines, outdoor visitation will be allowed to begin on October 1, 2020 if the following safety precautions are met:

  • Visitors must be screened before entry into the visitation area
  • Residents and visitors will be required to wear masks and use proper hand hygiene
  • Visitors must stay at least six feet apart from residents
  • Visits will be limited to 45 minutes with up to two adult visitors
  • Staff member must be present to ensure all precautions are followed
  • Visitation must be scheduled in advance
  • Facilities reserve the right to rapid test visitors 

Indoor visitation may begin if the above precautions are met and the facilities have had no new COVID-19 cases among residents or staff members for at least 14 days. Upon scheduling your visit, you will be notified if the facility where your loved one resides is allowing indoor visitation. Appointments can be made by calling your facilities’ Social Services Department during normal business hours (Monday – Friday, 8AM-4PM). Time slots for both indoor and outdoor visits will be available 7 days per week to best accommodate all schedules.  

Additionally, visitors will only be allowed to enter a resident’s room under narrow circumstances (i.e. the resident is unable to leave the room), and all compassionate care visits will be determined on a case-by-case basis. 

The safety of our residents and staff will always be our highest priority and we sincerely appreciate your patience as we work hard to ensure the visitation runs as smoothly as possible. Should you have any questions or concerns, please do not hesitate to call or email us at info@tsvh.org.  

Murfreesboro: 615-895-8850
Humboldt: 731-784-8405
Clarksville: 931-245-4700
Knoxville: 865-862-8100

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